:root{--bg:#f5f7fb;--surface:#fff;--surface2:#f8fafc;--ink:#172033;--muted:#64748b;--line:#e5eaf2;--navy:#0b1830;--blue:#2563eb;--blue2:#4f46e5;--green:#15803d;--red:#b91c1c;--amber:#b45309;--shadow:0 10px 30px rgba(15,23,42,.07);--radius:16px}*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",Arial,sans-serif;background:var(--bg);color:var(--ink);line-height:1.55}a{color:inherit}button,input,select,textarea{font:inherit}.btn{display:inline-flex;align-items:center;justify-content:center;gap:7px;border:0;background:var(--navy);color:#fff;padding:10px 15px;border-radius:10px;text-decoration:none;cursor:pointer;font-weight:800;transition:.18s}.btn:hover{transform:translateY(-1px);filter:brightness(1.05)}.btn-blue{background:var(--blue)}.btn-green{background:var(--green)}.btn-danger{background:var(--red)}.btn-light{background:#eef2f7;color:#172033}.btn-mini,.mini{font-size:12px;padding:7px 10px;border-radius:8px}.alert{padding:13px 16px;border-radius:12px;margin:0 0 16px;font-weight:700;border:1px solid}.alert.success{background:#ecfdf5;color:#047857;border-color:#a7f3d0}.alert.error{background:#fef2f2;color:#b91c1c;border-color:#fecaca}.muted{color:var(--muted)}.eyebrow{font-size:11px;letter-spacing:.12em;font-weight:900;color:var(--blue)}
/* Admin shell */.admin-shell{min-height:100vh;display:flex}.side{width:252px;flex:0 0 252px;background:linear-gradient(180deg,#09162b,#0c1e39);color:#fff;padding:18px 14px;position:sticky;top:0;height:100vh;overflow:auto}.side-brand{display:flex;align-items:center;gap:10px;padding:8px 9px 20px;border-bottom:1px solid rgba(255,255,255,.08);margin-bottom:14px}.side-brand img{width:40px;height:40px;object-fit:contain;background:#fff;border-radius:10px;padding:3px}.side-brand strong{font-size:17px}.side-brand small{display:block;color:#93a8c4;font-size:10px;margin-top:1px}.side-section{padding:13px 10px 5px;color:#6f86a4;text-transform:uppercase;letter-spacing:.1em;font-size:10px;font-weight:900}.side nav{display:block}.side a{display:flex;align-items:center;gap:10px;color:#c8d6e8;text-decoration:none;padding:11px 12px;border-radius:10px;margin:3px 0;font-weight:700;font-size:14px}.side a:hover,.side a.active{background:#1d4ed8;color:#fff;box-shadow:0 8px 20px rgba(37,99,235,.2)}.side-footer{margin-top:22px;padding-top:14px;border-top:1px solid rgba(255,255,255,.08);font-size:11px;color:#8195af}.main{flex:1;min-width:0;padding:24px 28px 45px}.topbar{display:flex;align-items:center;justify-content:space-between;gap:18px;margin-bottom:18px}.topbar h1{margin:2px 0 0;font-size:28px;letter-spacing:-.02em}.top-actions{display:flex;gap:8px;flex-wrap:wrap}.panel{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);padding:21px;box-shadow:var(--shadow);margin-top:18px}.panel h2{font-size:18px;margin:0 0 6px}.panel h3{margin:0 0 6px}.toolbar{display:flex;justify-content:space-between;gap:14px;align-items:center;margin-bottom:16px}.toolbar>div{min-width:0}.stat-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:15px}.stat-card{position:relative;overflow:hidden;background:var(--surface);border:1px solid var(--line);border-radius:15px;padding:18px;box-shadow:var(--shadow)}.stat-card:after{content:"";position:absolute;right:-28px;bottom:-35px;width:90px;height:90px;border-radius:50%;background:#eff6ff}.stat-card small{display:block;color:var(--muted);font-weight:700}.stat-card strong{display:block;font-size:29px;line-height:1.15;margin-top:7px;position:relative;z-index:1}.grid2{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}.grid3{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px}.export-links{display:flex;gap:9px;flex-wrap:wrap}.table-wrap{overflow:auto;border:1px solid var(--line);border-radius:12px}.table-wrap table{width:100%;min-width:920px;border-collapse:collapse;background:#fff}.table-wrap th{background:#f8fafc;color:#475569;text-transform:uppercase;letter-spacing:.05em;font-size:11px;white-space:nowrap}.table-wrap th,.table-wrap td{padding:12px 13px;text-align:left;border-bottom:1px solid var(--line);vertical-align:top}.table-wrap tr:last-child td{border-bottom:0}.table-wrap tbody tr:hover{background:#fbfdff}.table-wrap small{color:var(--muted)}.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:15px 18px}.form-grid label{display:block;font-size:13px;font-weight:800;color:#334155}.form-grid label.full{grid-column:1/-1}.form-grid input,.form-grid select,.form-grid textarea,.check select{width:100%;margin-top:7px;border:1px solid #d8e0eb;border-radius:10px;padding:11px 12px;background:#fff;color:#172033;outline:none}.form-grid input:focus,.form-grid select:focus,.form-grid textarea:focus{border-color:#7aa5ff;box-shadow:0 0 0 3px rgba(37,99,235,.1)}.form-grid textarea{min-height:120px;resize:vertical}.check{display:grid;grid-template-columns:110px 120px auto;gap:7px;align-items:center}.check select{margin:0}.pill{display:inline-flex;padding:5px 9px;border-radius:999px;background:#eef2ff;color:#3730a3;font-size:11px;font-weight:900}.status{display:inline-flex;padding:5px 9px;border-radius:999px;font-size:11px;font-weight:900}.status.success,.status.active{background:#dcfce7;color:#166534}.status.failed,.status.suspended{background:#fee2e2;color:#991b1b}.status.pending,.status.in_progress{background:#fef3c7;color:#92400e}.status.closed,.status.cancelled{background:#e2e8f0;color:#475569}.codebox{background:#0b1220;color:#d7e5f8;border-radius:10px;padding:12px;overflow:auto;font:12px/1.6 ui-monospace,SFMono-Regular,Consolas,monospace}.subcard{background:var(--surface2);border:1px solid var(--line);border-radius:13px;padding:16px}.template-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px}.template-card{border:1px solid var(--line);border-radius:14px;padding:14px;background:#fff}.template-swatch{height:78px;border-radius:10px;margin-bottom:11px;display:flex;align-items:center;justify-content:center;font-weight:900;color:#fff;text-align:center;padding:10px}.template-card h3{font-size:15px;margin:0 0 4px}.template-card p{font-size:12px;color:var(--muted);min-height:38px}.ticket{border:1px solid var(--line);border-radius:12px;padding:15px;background:#fff}.ticket+ .ticket{margin-top:10px}.reply-box{margin-top:12px;padding-top:12px;border-top:1px dashed #d8e0eb}.logo-preview{max-height:55px;max-width:220px;object-fit:contain}.notice-box{padding:13px 15px;background:#eff6ff;border:1px solid #bfdbfe;border-radius:12px;color:#1e40af}.mobile-toggle{display:none}
/* Public/auth fallback */.wrap{max-width:1200px;margin:auto;padding:30px}.auth-card{width:min(520px,100%);margin:60px auto}.auth-logo{height:48px;margin-bottom:14px}.wide{max-width:1200px;margin:auto}.hero{min-height:75vh;display:flex;align-items:center;justify-content:center;padding:40px}.card{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:25px;box-shadow:var(--shadow);margin-bottom:18px}.grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(250px,1fr));gap:18px}label{display:block;font-weight:700}input,textarea,select{width:100%;padding:11px 12px;margin:7px 0 13px;border:1px solid #d7dce5;border-radius:9px;background:#fff;color:#172033}.actions{display:flex;gap:10px;flex-wrap:wrap;margin:18px 0}.site-nav{position:sticky;top:0;z-index:20;background:#fff;border-bottom:1px solid var(--line);padding:13px 5%;display:flex;align-items:center;gap:18px}.site-brand{display:flex;align-items:center;gap:9px;font-weight:900;margin-right:auto}.site-brand img{height:38px}.site-nav .links{display:flex;gap:18px}.site-nav a{text-decoration:none}.site-footer{background:#07172d;color:#cbd5e1;padding:42px 6%}.footer-grid{max-width:1200px;margin:auto;display:grid;grid-template-columns:2fr 1fr 1fr;gap:30px}.site-footer a{display:block;color:#cbd5e1;text-decoration:none;margin:6px 0}.mobile-menu{display:none}
@media(max-width:1100px){.stat-grid{grid-template-columns:repeat(2,1fr)}.template-grid{grid-template-columns:repeat(2,1fr)}}@media(max-width:850px){.side{width:215px;flex-basis:215px}.grid2,.grid3{grid-template-columns:1fr}.main{padding:18px}.form-grid{grid-template-columns:1fr}.form-grid label.full{grid-column:auto}.topbar{align-items:flex-start}.top-actions{justify-content:flex-start}.site-nav .links{display:none}.mobile-menu{display:block}}@media(max-width:650px){.admin-shell{display:block}.side{position:relative;width:100%;height:auto;max-height:none}.side nav{display:grid;grid-template-columns:1fr 1fr}.side-footer{display:none}.main{padding:12px}.stat-grid{grid-template-columns:1fr 1fr;gap:10px}.stat-card{padding:14px}.stat-card strong{font-size:24px}.toolbar,.topbar{display:block}.toolbar .btn,.top-actions .btn{margin-top:8px}.check{grid-template-columns:1fr}.check select{margin:0}.template-grid{grid-template-columns:1fr}.wrap{padding:18px}.hero{padding:18px}.footer-grid{grid-template-columns:1fr}}
@media(max-width:900px){.nav .mobile-toggle{display:block;margin-left:auto}.nav .nav-links.open{display:flex;position:absolute;left:4%;right:4%;top:74px;background:#fff;border:1px solid var(--line);border-radius:14px;padding:14px;box-shadow:var(--shadow);flex-direction:column;align-items:stretch}.nav .nav-links.open a{padding:9px}}